Turning everyday problems into useful apps

Last updated: September 6, 2026

These Terms of Use (“Terms”) govern your access to and use of the Heartbreak Labs website at heartbreaklabs.net (the “Website”), operated by Heartbreak Labs LLC (“Heartbreak Labs,” “we,” “us,” or “our”).

By accessing or using the Website, you agree to these Terms. If you do not agree, do not use the Website.

1. About Heartbreak Labs

Heartbreak Labs LLC develops, publishes, and operates software, mobile applications, digital products, games, content, and related services.

These Terms primarily govern the Heartbreak Labs Website. Individual products or applications may be subject to additional terms presented with that product.

2. Permitted Use

You may use the Website for lawful personal or business purposes consistent with these Terms.

You may not:

• use the Website for unlawful, fraudulent, abusive, or harmful purposes;
• attempt to interfere with the Website’s operation or security;
• attempt to gain unauthorized access to systems, accounts, networks, or data;
• introduce malicious software or harmful code;
• scrape, crawl, extract, or systematically collect Website content through unauthorized automated means;
• impersonate Heartbreak Labs or another person;
• use the Website to violate another person’s intellectual-property, privacy, or other legal rights; or
• assist another person in doing any of the above.

3. Intellectual Property

Unless otherwise stated, the Website and the original material created and owned by Heartbreak Labs—including its branding, logos, graphics, designs, text, software, interfaces, audiovisual material, and other original content—are owned by or licensed to Heartbreak Labs and are protected by applicable intellectual-property laws.

No ownership rights are transferred to you merely because you access the Website.

You may not reproduce, distribute, sell, license, commercially exploit, publicly display, modify, or create derivative works from Heartbreak Labs proprietary material except with our prior permission or where applicable law expressly permits the activity.

Third-party names, trademarks, content, or materials remain the property of their respective owners.

4. Feedback

If you voluntarily provide suggestions, ideas, or feedback concerning Heartbreak Labs products or services, you grant Heartbreak Labs permission to use that feedback without restriction or compensation to you, provided that this provision does not transfer ownership of material protected by rights that cannot lawfully be transferred in this manner.

Do not submit confidential business information or material belonging to another person without authorization.

5. Heartbreak Labs Applications

Mobile applications and other products published by Heartbreak Labs may have product-specific terms, privacy disclosures, rules, subscriptions, purchases, or licenses.

If product-specific terms conflict with these Website Terms concerning that product, the product-specific terms will control to the extent of the conflict.

Distribution platforms such as Apple’s App Store and Google Play may also impose their own terms governing downloads, purchases, subscriptions, refunds, and platform services.

6. Purchases and Subscriptions

Some Heartbreak Labs products may offer paid features, in-app purchases, or subscriptions.

Pricing, billing frequency, renewal terms, cancellation options, and other material purchase information will be presented in connection with the applicable product or purchase.

Where a transaction is processed by an app-store or third-party payment provider, that provider’s applicable payment and billing terms may also apply.

7. Third-Party Services

Our Website or products may integrate with or link to third-party services.

Heartbreak Labs does not control independent third-party services and is not responsible for their content, availability, terms, or privacy practices.

Your use of a third-party service may be governed by a separate agreement between you and that provider.

8. Availability and Changes

We may modify, update, suspend, or discontinue portions of the Website or our services.

We do not guarantee that every feature will always be available or that the Website will operate without interruptions or errors.

Nothing in this section limits rights that cannot lawfully be excluded.

9. Disclaimers

The Website and its content are provided for general informational purposes.

To the extent permitted by applicable law, the Website is provided on an “as is” and “as available” basis.

Heartbreak Labs does not guarantee that the Website will always be uninterrupted, error-free, secure, or suitable for every user’s particular purpose.

Nothing in these Terms excludes warranties, guarantees, consumer rights, or remedies that cannot legally be excluded or limited.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Heartbreak Labs and its officers, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of or inability to use the Website.

Any limitation in these Terms applies only to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

11. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Heartbreak Labs harmless from claims, liabilities, losses, and reasonable expenses arising from your unlawful use of the Website, your material violation of these Terms, or your infringement of another person’s rights.

This provision does not apply to the extent liability results from Heartbreak Labs’ own conduct for which liability cannot legally be excluded.

12. Termination or Restriction

We may restrict or terminate access to the Website where reasonably necessary because of misuse, security risks, unlawful activity, or material violation of these Terms.

Provisions that by their nature should survive termination—including intellectual-property provisions, disclaimers, limitations of liability, and dispute provisions—will survive as appropriate.

13. Governing Law

These Terms are governed by the laws applicable to Heartbreak Labs LLC in the State of New Mexico, United States, without regard to conflict-of-laws principles.

However, this provision does not deprive consumers of mandatory protections or rights provided by laws that apply to them and cannot contractually be waived.

14. Changes to These Terms

We may update these Terms as our Website, products, or legal requirements change.

The latest version will be posted on the Website with the revised Last Updated date.

If a change materially affects existing contractual rights, we will provide any additional notice required by applicable law.

15. Severability

If a provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

16. Entire Agreement

These Terms, together with any policies or additional terms expressly incorporated into them, constitute the agreement concerning use of the Website.

Product-specific terms may separately govern individual Heartbreak Labs products.

17. Contact

Questions concerning these Terms may be sent to Heartbreak Labs LLC at support@heartbreaklabs.net.

Effective date: 8 September 2026

Heartbreak Labs (“Heartbreak Labs”, “we”, “us” or “our”) creates and operates websites, mobile applications, games and digital services (collectively, the “Services”).

This Privacy Policy explains how Heartbreak Labs handles personal information when you use our Services. It applies across Heartbreak Labs websites and mobile applications distributed through platforms including Google Play and the Apple App Store.

Our approach is simple: we collect and process information only when it is needed to provide a feature, operate and protect our Services, support our users, or meet our legal obligations.

The information involved depends on the Service and the features you choose to use. A feature that does not require particular information does not collect that information simply because another Heartbreak Labs Service uses it.

1. Information We Handle

Information you choose to provide. When a feature asks you to provide information, we process the information you choose to submit for that feature.

This can include contact details, account information, preferences, responses, text, photos, images, audio, video or other content.

We also receive information you provide when you contact Heartbreak Labs for support, send feedback or otherwise communicate with us.

Many Heartbreak Labs Services can be used without creating an account or providing identifying information.

Information created through your use of a Service. Our Services can create information such as game progress, scores, settings, preferences and other app activity.

Where this information remains solely on your device, Heartbreak Labs does not collect it. Local information is controlled through the Service and your device and can be lost if the app or its local data is deleted.

Technical information. When required to operate, secure, diagnose or improve a Service, technical systems and service providers can process information associated with the operation of that Service. This can include device and operating-system information, app version, IP address, identifiers, performance information, interactions, crash information and diagnostic data.

We do not use the inclusion of a technical capability in one Heartbreak Labs product as a basis to collect the same information from every product.

2. How We Use Information

Heartbreak Labs uses information for the purpose for which it was provided or collected. This includes:

• providing requested features and functionality;
• maintaining user preferences and settings;
• operating and securing our Services;
• processing purchases and subscriptions;
• responding to support requests;
• identifying and fixing technical problems;
• understanding and improving the performance of our Services;
• preventing fraud, abuse and security threats; and
• meeting legal and regulatory obligations.

We do not use personal information for an unrelated purpose without an appropriate legal basis or consent where consent is required.

3. Device Permissions

A Heartbreak Labs Service requests access to a device capability only when that capability is required for functionality offered by the Service.

These capabilities can include the camera, photo or media library, microphone, notifications, location and similar device functions.

Where the operating system requires permission, you control whether access is granted. Permissions can also be reviewed or withdrawn through Android or iOS settings.

Information accessed through a device permission is handled according to the purpose for which access was requested and this Privacy Policy.

4. Analytics and Diagnostics

Heartbreak Labs uses analytics and diagnostic technology in Services where it is needed to understand performance, identify crashes or technical problems, measure use of features or improve the product.

Where analytics or diagnostics are integrated, the relevant technology can process technical, usage and diagnostic information.

We do not add analytics or diagnostic collection to a Service merely because another Heartbreak Labs Service uses those technologies.

5. Advertising

Heartbreak Labs offers both advertising-supported and advertising-free Services.

When advertising is integrated into a Service, an advertising provider can process information necessary to request, deliver, measure and protect advertising. Depending on the platform, provider, region and user settings, this can include device or advertising identifiers, IP address, general location derived from network information and interactions with advertisements.

Heartbreak Labs follows applicable consent requirements and Android and iOS platform rules for advertising and tracking.

A Service that does not contain advertising does not send information to an advertising provider on Heartbreak Labs’ behalf.

6. Artificial Intelligence Features

Some Heartbreak Labs Services provide features powered by artificial intelligence.

When you choose to use an AI-powered feature, the information required to fulfil your request is sent to the systems or service providers that perform that function. This can include a prompt, text, image, audio, preferences or other content that you intentionally submit to the feature.

We limit this processing to information reasonably required to provide and operate the feature and apply the relevant provider’s privacy and security requirements when selecting services that process information on our behalf.

7. Payments and Subscriptions

Purchases made through Google Play, the Apple App Store or another payment provider are processed by that provider under its own payment and privacy terms.

Heartbreak Labs does not receive complete payment-card details when payment is processed entirely by a platform provider.

We receive the transaction and entitlement information necessary to confirm a purchase, provide paid functionality, manage subscriptions, maintain transaction records, prevent fraud and provide support.

8. Third-Party Service Providers

Heartbreak Labs uses service providers to perform functions necessary to operate particular Services. These functions can include infrastructure, hosting, analytics, diagnostics, advertising, payment processing, artificial-intelligence processing, authentication, communications and security.

We provide a service provider only the information reasonably necessary for the function it performs.

Service providers that process personal information on our behalf are expected to protect that information consistently with applicable privacy requirements and their contractual obligations.

The technologies used by Heartbreak Labs evolve as our Services evolve. We review the privacy implications of third-party technologies before and during their use.

9. Sharing and Disclosure

Heartbreak Labs does not sell personal information for money.

We disclose personal information to service providers when necessary for them to perform services on our behalf or provide functionality requested by a user.

Information can also be disclosed where reasonably necessary to:

• comply with law, regulation, legal process or a lawful government request;
• investigate fraud, abuse or security incidents;
• protect the rights, property or safety of Heartbreak Labs, our users or others; or
• complete a merger, acquisition, financing, restructuring or transfer of the relevant business or assets.

Where applicable privacy law defines “sale” or “sharing” more broadly than an exchange for money, Heartbreak Labs provides the notices and choices required by that law.

10. Data Retention and Deletion

Heartbreak Labs keeps personal information only for as long as it is reasonably required for the purpose for which it was processed, or as required for legitimate security, accounting, dispute-resolution or legal obligations.

When information is no longer required, we delete or anonymise it where reasonably practicable and subject to applicable legal requirements.

Information stored only on your device is not held by Heartbreak Labs. You can generally remove local information through the Service, your device settings or by deleting the app and its data.

Where Heartbreak Labs holds personal information about you, you can contact us to request its deletion. Where a Service provides an account or dedicated deletion function, that function can also be used to initiate deletion.

11. Access, Correction and Privacy Choices

You can contact Heartbreak Labs to request access to or correction of personal information we hold about you.

Depending on where you live, applicable law can also give you rights to request deletion, restrict or object to certain processing, withdraw consent, obtain certain information in a portable form or exercise choices concerning certain advertising or data-sharing practices.

We verify requests where reasonably necessary to protect users and prevent unauthorised access to personal information.

Device permissions and certain privacy preferences can also be controlled through Android or iOS settings.

12. Security

Heartbreak Labs uses reasonable technical, organisational and administrative safeguards appropriate to the information we process and the nature of our Services.

Personal and sensitive information transmitted between our applications and external systems is protected using appropriate secure transmission methods.

No electronic system can be guaranteed to be completely secure. We therefore continually consider security as our Services and the technologies supporting them evolve.

13. Children

Heartbreak Labs does not knowingly collect personal information from children where doing so would require parental consent or other authorisation that has not been obtained.

Where a Service is specifically designed for or directed to children, Heartbreak Labs applies the additional privacy protections, parental requirements and platform rules applicable to that Service.

If you believe a child has provided personal information to Heartbreak Labs in circumstances where it should not have been collected, contact us so that we can investigate and take appropriate action.

14. International Processing

Heartbreak Labs operates digital Services that can be used internationally. Our service providers can therefore process information in countries other than the country in which a user lives.

When personal information is transferred internationally, Heartbreak Labs takes steps required by applicable law to protect the information and uses service providers subject to appropriate privacy and security obligations.

15. Privacy Requests and Complaints

Questions, privacy requests and complaints can be submitted to Heartbreak Labs using the contact information below.

We review privacy requests and complaints, verify them where appropriate, investigate the relevant circumstances and respond in accordance with applicable law.

If you are not satisfied with our response, you can have the right to contact the privacy or data-protection authority responsible for your jurisdiction.

16. Changes to This Policy

Heartbreak Labs reviews this Privacy Policy as our Services, technology and legal obligations evolve.

When the Policy is updated, the revised version will be published on the Heartbreak Labs website and the effective date above will be updated.

Where law requires additional notice or consent for a change affecting the way personal information is processed, we will provide that notice or obtain that consent.

17. Contact Heartbreak Labs

For questions, privacy requests, deletion requests or complaints concerning this Privacy Policy or Heartbreak Labs’ handling of personal information, contact Heartbreak Labs LLC at support@heartbreaklabs.net.